Above: Susan Elliott, chairman & chief executive officer, Systems Service Enterprises, Inc.
Systems Service Enterprises (SSE)
RCGA Member
Technology Gateway Member
Information technology services
Susan S. Elliott
Chairman and CEO
77 West Port
St. Louis, MO 63146
314/439-4700
www.sseinc.com
A four-time winner ranked 37th last year, SSE offers clients services in three areas: solution consulting, education and staffing. “Our objective is to pull a team of people together with the appropriate skill sets to solve a client’s business problem,” says Susan Elliott, chair and CEO. The company partners with Microsoft, Compaq and Influence. “We deliver web-focused services to help our clients achieve their objectives, and we have that opportunity because of our three business areas and our partnerships.”
With almost 200 employees, SSE recently moved to West Port, but has no plans to expand geographically. “Our model is to grow through technology, virtual partnerships and the Internet, not through bricks and mortar,” she says.
Elliott is the chair of the Workforce Enhancement Committee of the Technology Gateway Alliance and was recently named one of the 25 most influential women in business in St. Louis by the St. Louis Business Journal. Earlier this year, she was appointed chair of the board of directors of the Federal Reserve Bank of St. Louis. She founded the company officially in 1983 after working as a free-lance programmer for many years.
Tapestry Integration Specialists, Inc.
Interactive voice response developer
John Madelker
President
3751 Pennridge Dr., Ste. 128
Bridgeton, MO 63044
314/344-0066
www.tapestry.com
Tapestry started in 1993 as a consulting firm; the company divided in three and Tapestry Integration Specialists formed in 1997. Tapestry designs and develops interactive voice response (IVR) systems for customer service departments. It recently branched into computer telephony integration (CTI), which gathers information from the phone and routes it to the right agent, who can then view the appropriate data on the computer screen. The company develops the software to allow this convergence of data and voice networks.
With 18 employees and serving clients such as TWA, Alliance Blue Cross/Blue Shield and Anheuser-Busch.
The company also worked with the Secret Service on a project for the White House. Tapestry’s specially designed IVR product, Minuteman, allows numerous outbound calls to be made at the same time. The Secret Service needed a system that would allow it to contact 150 agents in five minutes. In addition, Minuteman is used by hospitals to remind patients of appointments and by public libraries to remind borrowers to return books.
Tapestry also developed a CTI program that was just released this March and named Best of Show at the CTI expo. “The CTI business is exploding for us,” Madelker notes. The company, new to the FAST 50, plans on doubling its business this year.
Tech Electronics, Inc.
RCGA Member
Technology Gateway Member
Single-source information integrator
Jim Canova
President
6437 Manchester
St. Louis, MO 63139
314/645-6200
www.techelectronics.com
One of the oldest companies that made the FAST 50, Tech Electronics was founded in 1963 by Jim Canova. After he graduated from Rolla and served in the U.S. Air Force, Canova worked for JC Gordon for just one year before going out on his own. “I wanted the challenge of starting my own company and communication was an interesting career path,” Canova remembers. Fifteen years later, he bought JC Gordon.
The company is a specialty contractor that designs, installs, services and trains clients on electrical communication systems such as computer telephone integration, card access, teleconferencing, voice paging, intercoms, entry control, auto attendant and fire alarms. Located in five buildings on a sprawling campus on Manchester Road and in Columbia, Mo., the company employs 175 people. “This award goes to the employees,” he says. Canova notes that the management team has an average tenure of 20 years and the technicians of 12 years.
The company’s strength, Canova says, is integrating all the different systems, so it can be operated from one personal computer. Tech Electronics is one of 20 newcomers to the FAST 50 this year.
The Trinity Companies, LLC
RCGA Member
Total information systems solutions
Frank Foster
Russell Bryan
Patricia Beseda
Partners
707 Spirit 40 Park Dr., Suite 100
Chesterfield, MO 63005
314/453-9881
www.trinitystl.com
Trinity is run by three partners, and is comprised of three business units: Global Applications (systems support via client/server, Internet and intranet), Trinity Infrastructure Services Group (designs and implements mainly Microsoft networks) and Trinity Core Services Group (outsourcing support). Founded in 1994 and a FAST 50 newcomer, Trinity employs 22 people.
The company serves as an IT department for small and mid-size businesses and provides services to clients such as Paric Corp., Solutia, Sterling Chemical and Chemir/Polytech. To better serve its customers, train employees and showcase its capabilities, the company created a resource room in its new headquarters in Chesterfield Valley. In addition to consulting work, Trinity recently developed a software package, DC Glue, that manages and organizes data. It also opened an office in Houston.
The trio plan on doubling the firm’s revenues in the next year.
Tri-Tek Information Systems, Inc.
RCGA Member
Technology Gateway Member
Network support and outsourcing
David D. Fuchs
CEO/managing partner
14323 S. Outer 40 Rd., Suite 201 South
St. Louis, MO 63017
314/275-7900
www.tri-tek.com
Tri-Tek (voice, data and video technologies) actively manages and supports networks for Fortune 2000 companies. Founded in 1989, Tri-Tek’s services enable clients to integrate and maintain networking technology throughout the clients’ entire system, both nationally and internationally. With 10 sales office locations and technicians supporting clients’ network needs in 49 states, Tri-Tek employs 295 people and will celebrate its 10th anniversary next month.
“We’re a one-stop solution for business,” says Dave Fuchs, CEO and managing partner. “Businesses outsource their networks to us. We currently manage 300 networks throughout the U.S. and will roll out in Canada next spring.” In addition to network outsourcing and support, the company offers comprehensive data storage, design, integration and maintenance services for the archival of large volumes of information generated by clients’ networks.
Even though industry trends are in Tri-Tek’s favor, Fuchs says the company faces several challenges: making sure the company parallels the market needs as it changes, staying current and anticipating the market.
Ungerboeck Systems, Inc.
RCGA Member
Technology Gateway Member
Event business management system
Dieter K. Ungerboeck
President
1350 Elbridge Payne Rd.
Chesterfield, MO 63017
314/537-0350
www.ungerboeck.com
Ungerboeck Systems started as an IT consulting firm but over a three-year period in the early 90s, it developed its own software product that allows organizations to completely manage a mass assembly event. Clients include the Sydney (Australia) Opera House, Duke University, Penn State and the St. Louis Convention and Visitors Commission (CVC) as well as convention centers in Los Angeles, Montreal, Toronto, and Detroit. The company employs 50 people in its Chesterfield, Sydney, London and Vancouver offices and affiliates, and has clients on five continents. Their software, EBMS, is the software market leader in events business management.
The software was developed after the St. Louis CVC commissioned Ungerboeck to design a system to manage the convention center. It took 180,000 man-hours to design and the company now focuses exclusively on EBMS, selling off parts of its consulting practice. “We now have three revenue sources from the software—licensing fees, maintenance fees and training/consulting fees,” Dieter Ungerboeck says. More than 50 percent of the company’s revenues come from outside the United States. Ungerboeck, a FAST 50 newcomer, is currently building a new office further west on Hwy. 40.
Unigraphics Solutions
RCGA Member
Technology Gateway Member
Computer software developer and reseller
John Mazzola
President and CEO
13736 Riverport Drive
Maryland Heights, MO 63043
314/344-8760
www.ugsolutions.com
One of the few publicly held companies on the FAST 50 list and ranked 48th in 1998, Unigraphics Solutions is a leading global provider of scaleable, integrated, product development solutions that are used for virtual product development in industries requiring complex design manufacturing and assembly. The company, founded in 1974, employs 2,200 people and operates on a global scale.
John Mazzola, president & CEO, attributes the company’s success to five key areas: providing leading edge product development software; having a strong knowledge of automotive, aerospace and machinery product development; offering a scaleable set of product development software for the largest global corporations to the smallest mold-making company; having a track record of software customization, implementation and integration success; and hiring and retaining highly skilled and motivated engineers, software developers and sales/marketing professionals.
The company has 250 value-added resellers of its products and is stepping up its Internet presence. It recently donated $1.5 million worth of CAD/CAM systems, equipment and on-site support to Cornerstone Partnership.
U.S. Paint Corp.
Custom paints and coatings developer
Christian von der Heyde
President and CEO
831 S. 21st St.
St. Louis, MO 63103
314/621-0525
www.uspaint.com
U.S. Paint has the distinction of being the oldest company on the FAST 50, and it’s a newcomer to the list! Founded in 1932, the company has changed significantly over the last 60 years and Chris von der Heyde, president & CEO, thinks of it as a new company. He joined the organization seven years ago and has transformed this paint manufacturer into an industry leader—creating paints and coatings that stand up to airline specifications, marine industry needs and automotive buyers’ demands.
The company was the first in this country to use polyurethane products for the aviation market. Its products are used by Northwest Airlines, US Air and military aircraft. U.S. Paint employs 165 people in St. Louis and Belgium. It has spent a considerable amount on its R&D facilities and works with various partners to develop the leading edge paints and coatings. “We have the capability of making a paint that changes with the light,” von der Heyde notes.
The company is the industry leader in providing paint to the luxury marine market worldwide—it owns 70 percent of the market with its Awlgrip product. Thirty percent of U.S. Paint’s sales are international, even though it supplies most of the coatings for motorcycles manufactured in the United States.