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MAKING HEADLINES

The St. Louis region and its companies often make national news. This column highlights some of the most recent headline grabbers.

Hospitals & Health Networks Names Sisters of Mercy Among Most Wired



Above: Hospitals and Health Networks, a journal of the American Hospital Association, listed Sisters of Mercy Health System as one of the nation’s 100 Most Wired in their July 2001 issue.

Not only is St. Louis a “most wired” city, the region’s healthcare systems are being recognized for their connections as well. Hospitals and Health Networks, a journal of the American Hospital Association, listed Sisters of Mercy Health System as one of the nation’s 100 Most Wired in their July 2001 issue.

The recognition is based on the publication’s third annual survey developed in conjunction with Deloitte Consulting and McKessonHBOC. The eight-page survey, sent to every hospital in the U.S., asked about use of Internet technologies to connect hospitals with patients, physicians and nurses, employees, payors and health plans. Hospitals & Health Networks received more than 280 responses out of 1,177 hospitals and health systems.

This year, the magazine took its analysis one step further. “We took the Most Wired data and asked if there is any benefit to being a leader,” says Alden Solovy, executive editor, Hospitals & Health Networks, Chicago. “Along with higher credit ratings, the Most Wired have greater expense control and more productivity. These correlations aren’t surprising, but they’re extremely important. This is the first analysis that compares overall financial performance with IT investment.”

With more than 24,000 employees and nearly 4,000 physicians, Sisters of Mercy Health System operates 17 acute care hospitals and one psychiatric hospital, physician practices, outpatient facilities, health plans, home health programs, skilled nursing services, long-term care and other health and human services in an eight-state area.

St. Louis Ranks as 10th Most Wired City



As the St. Louis region completes its Information Technologies (IT) Industry Cluster Strategy, it received some strong validation of the region’s IT strengths in FacilityCity ranking St. Louis as the 10th most wired city in the nation. FacilityCity, the top Web site resource for corporate site selectors and facility manager, commissioned a national study to rank the top 15 cities in the country. At #10, St. Louis is ranked ahead of high-tech powerhouses such as Boston, Denver, Salt Lake City and Seattle. In the top three slots are Washington, D.C., San Francisco and Dallas.

Citing St. Louis in their Top 10, the report notes: “…in St. Louis, exceptional bandwidth and connectivity accommodates dot-com speed and growth, thanks to the presence of several major telecommunications companies. The City has more than 400,000 feet of fiber plant installed by the new entrants alone—with the majority of that downtown—fostering choice and competitive prices.” The article concludes: “…although there is no clear evidence that merely providing access to telecommunications infrastructure will generate economic development, at least it is a prerequisite for competition in attracting and fostering new businesses.”

The St. Louis IT Industry Cluster Strategy, being developed in conjunction with the St. Louis Industry Cluster Strategy is developing an action plan for positioning St. Louis in information technology.

Three in St. Louis Rank Among Top Healthcare PR Firms




PRWeek’s annual review of healthcare Public Relations agencies includes three based in St. Louis. Ranking near the top at #5 is Fleishman-Hillard. KPC Public Relations, a division of Kupper Parker Communications Inc., moved up to #40. Coming in at #50 is The Standing Partnership. PRWeek is a leading magazine for professionals in communication and Public Relations.

Principia College Project Makes Cover of Contract

The cover of Contract magazine recently featured the award-winning Watson Science Lab addition at Principia College in Elsah, Ill. The inside story revealed why the Mackey Mitchell design team earned an AIA/CPC Honor Award for Sustainable Architecture earlier this year.

Renowned architect Ralph Bernard Maybeck designed the campus and buildings, now listed on the National Historic Register, during the 1920s and 1930s. Mackey Mitchell’s challenge in designing an addition to the science lab was creating a state-of-the-art facility while retaining the original concept of the 60-year-old building, which sits comfortably in its rural setting along Mississippi River bluffs.

To achieve this, the design team used archival records about the Watson Science Lab and the campus. The result is a building now four times larger with classrooms and labs for 10 different science departments, faculty offices, a greenhouse and a 200-seat auditorium.

“Despite constraints coming from all directions, Mackey Mitchell’s restrained solution is anything but a compromise,” states Jean Gorman, writing for Contract. She adds the design team gave appropriate honor to the original architect’s vision with materials, detailing, and building techniques.

Joining Mackey Mitchell on this project for the only Christian Science college in the world were: Alper Audi, structural engineer; William Tao & Associates, mechanical/electrical engineer; S.M. Wilson & Co., general contractor; Hercules Construction, construction manager; and Lam Partners, lighting designer.

Nationally-syndicated columnist Joel Kotkin Spotlights St. Louis and Biobelt

Joel Kotkin, one of the nation’s top public policy experts, and a syndicated columnist for both The New York Times and The Wall Street Journal, has written an article for Reis.com Insights examining the St. Louis region. The article, “St. Louis: On The Way To Somewhere?,” http://www.reis.com/learning/insights_crossroads_art.cfm?art=1 puts forth both challenges and opportunities for the metropolitan area.

Kotkin, who at the invitation of the RCGA addressed regional business and civic leaders in St. Louis in March 1999, notes that the region has “seized upon its biotech, plant and biotechnology strengths.” Kotkin cites some of the region’s BioBelt assets, such as: the Danforth Plant Science Center, the Sigma-Aldrich Life Science Center, and the new biomedical engineering center at Washington University.

Kotkin also discusses the bargain represented by the region’s real estate assets, which has prompted several inquiries from the national real estate investment community.

WSJ Features Old Fashioned Success of Edward Jones




The August 8, 2001 issue of The Wall Street Journal ran a front-page feature on John Bachmann, managing partner for Edward Jones. Reporter Susanne Craig seems to expect readers to raise eyebrows and gasp when she reveals the St. Louis securities firm vows it will never offer online trading and that Bachmann shuns cell phones and almost never uses the computer on his desk.

The WSJ article goes on to explain Jones, the seventh largest securities firm based on number of brokers, is thriving on its philosophy of serving customers face-to-face. Craig describes Jones brokers operating in solo offices, visiting potential clients in person, even door-to-door. Rather than sending e-mails, Jones brokers send personal, often handwritten letters to clients by mail. This works because Jones caters to the conservative, cautious investor who typically holds a mutual fund through the firm an average of 20 years.

According to the article, Jones opens about four new offices each business day and has a plan for continued growth through the next decade. Since Bachmann took over the firm in 1980, Jones has grown from 300 brokers to well more than 7,500. Last year, the privately held partnership posted a healthy pretax profit of $230 million on net revenue of $2.1 billion.

Jones is not without technology, just not using technology as a marketing tool. In fact, Craig sees Jones at a technology crossroads, in the process of replacing an extensive satellite system that reaches thousands of brokers in both urban and remote locations across North America. As the firm has shifted from mostly rural offices to mostly urban offices in the past decade, the technology needs of those brokers is changing as well. Jones sees its challenge as updating technology to serve the brokers’ offices without disrupting the old-fashioned culture of the firm.

Included in the article is an insightful profile on Bachmann, who started with Edward Jones in 1959 at the bottom, literally, as an intern whose responsibilities included sweeping floors in a local office. He opened the company’s 15th office in Columbia, Mo. Craig says people who know Bachmann, both inside and outside the company describe his lifestyle as modest and conservative.

Craig closes with a clever quote from Bachmann, “We love the Internet. We just aren’t going to use it to trade stocks.”
 

 

 


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