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A Place to Call Work

Experts offer business owners tips on finding the right homes for their businesses.

By Andrea Corey

Finding the right property for a company is a lot like finding the right home for a family. The right property needs to be big enough, be a good investment and keep the people who spend time inside it happy for years to come. But finding space for a company throws a whole set of questions into the mix: What are the company’s long-term needs for growth? Does the space project the right image? Is the location closer to clients, the work force or management?

Local experts say finding the right property is really a matter of looking toward the future. Know the company’s goals. Think about how many employees the company might have in five, seven or 10 years. A business plan should guide any decisions on leasing space.

Mark Palmer, senior vice president of CB Richard Ellis-St. Louis, says he looks at a company’s culture, senior management’s plans for the company in the future, how the new property will fit into the company as a whole, and the company’s esprit de corps when trying to assess needs for space. “You’ve got to know the people. You’ve got to get in their heads,” he says.

Technology can often affect the size of space a company needs. Mark Schnuck, president of DESCO Commercial, says many companies have employees who travel often or work at home part of the time. Those companies often require less space, because their employees share desks at the office.

When choosing a location for new space, Schnuck says companies should consider whether they want to be close to the homes of senior management, their client base or the workforce.

Both real estate sources also say it’s important to start early, although how early depends on how well you understand your company’s needs and what kind of property you want. Palmer says company management should put finding new space on its agenda two years before the company’s lease expires. He estimated that finding new space could take 12 to 16 months; by the time a company has six months remaining on a lease, management should know whether the company will stay in its current space or move.

Schnuck estimates the process will take 9 months for some companies. “You can do it in a much tighter timeframe if you know what you need and are ready to make the move.”


Mark Schnuck, president of
DESCO Commercial


Finding the right space is also a matter of finding a good broker who can find it for you. Mark Crowley is vice president of membership and information services at the Washington, D.C.-based non-profit Society of Industrial and Office Realtors (SIOR), a professional affiliate of the National Association of Realtors.

Crowley says one way to determine whether a particular broker is a good choice for your company is to look at professional designations. For example, to earn the SIOR designation, brokers must satisfy organizational requirements in education, experience and production. There are 42 brokers in St. Louis with the SIOR designation. Other professional designations to look for include CCIM, or Certified Commercial Investment Member, for those interested in investing in property, and CPM, Certified Property Manager, for building management.

But Crowley says it’s also a good idea to ask around to find a good broker. Reputations and word-of-mouth referrals play a big role in the real estate industry, he says.

Two industry trends could also help companies looking for space. First, Crowley says more and more brokers are specializing in specific industries, not just in the office, retail or industrial property. For example, a broker might close several deals in the printing industry, and then decide to specialize and serve that kind of client exclusively. Crowley says specialization can prove a great benefit to clients in industries that can be harder to serve.

Another trend that could help companies is the increasing amount of real estate information offered online. Companies like LoopNet (www.loopnet.com), CoStar Group (www.costargroup.com), and Property First (www.propertyfirst.com), offer information on property companies could use to comparison shop, or even find property to tour. In addition, all of the larger real estate firms have sites that usually list space up for lease or sub-lease. In St. Louis, the St. Louis Realtors Association offers a detailed database of available properties, recent sale and rental information and other references to knowledgeable sources. That site is located at http://gstlcie.rapmls.com. The RCGA offers its own computerized inventory of property, including commercial and industrial buildings, greenspace and office space at www.econdev.stlrcga.org. That database is compiled from information from the Greater St. Louis Economic Development Network and area real estate brokers.

All of this online information allows consumers to become more real estate savvy, Crowley says. In the end, that could lead to getting a better deal.

Palmer says once a company finds a broker, it’s important to cultivate a relationship and give the broker time to understand your needs. “Be very direct. Be very open. Trust your broker,” he says.

He also warns that it’s also important to not get too attached to one piece of property. “Don’t fall in love with one space, because you might not get it,” he says. “Be prepared to not get your first choice.”


Andrea Corey is a St. Louis-based freelance writer and president of Buzz Media Inc.

 

 

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