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By Holly O’Brien

Later this year, Terrie and Arnie Robbins’ Central West End backyard will be featured in Better Homes & Gardens. Two years ago, it was one of the designated stops on the Missouri Botanical Garden Tour. But when the couple first relocated here to work for the St. Louis Post-Dispatch (he as managing editor and she as general manager of STLToday.com) their yard was overgrown with half-dead trees.

So how did they get from point A to point B?

Answer: not by themselves.

They let a professional remove the trees, design the landscape, and order and install the plant material. Only then—when things were back to a manageable level—did they roll up their sleeves and take over.

Although it sounds easy to pick up the phone and call in reinforcements, there’s actually a lot to consider when hiring lawn and garden help. Whether it’s yearly mulching and tilling, weekly lawn maintenance, or a complex project requiring a landscape architect, there are important things to know about these green contractors.

Before getting involved with an outside service provider, the most important thing is to know yourself, says Terrie Robbins. “You might not know exactly what services you need, but you must know what kind of a gardener you are, or what your threshold for lawn maintenance is,” she says. “Unless you can answer that, you don’t have a starting point.”




A look at Terrie and Arnie Robbins Central West End backyard to be featured in Better Homes & Gardens.

Steve Jerden, a branch manager for Grass Roots, a professional lawn maintenance company, agrees. “It’s important to establish your limits and do some homework,” he says. His advice is for individuals to determine a budget, and to educate themselves by visiting nurseries and talking to neighbors. “Understand what kinds of plant materials you like, get a feel for size, and ask about [their] blooming season. Establish a baseline for how much things cost,” he says. “That way, when a professional comes to your house, you’ll be starting with a mutual understanding.”

The range of services available runs the gamut. There’s the neighborhood kid mowing your lawn once a week for $20, the sophisticated landscape architect, and everything in between.

So what’s the difference? In general, a lawn service (such as TruGreen ChemLawn) applies chemical treatments but won’t mow or prune; a lawn maintenance outfit will focus on keeping your grass cut and neat; a full-service landscape company will mow, plant and prune anything in your yard (they may also apply chemical treatments); and a landscape designer (without an architect’s license) will design the concept for your outdoor space.

But for the trickiest problems—like steep grades, soil erosion, or drainage issues—consult a landscape architect. He or she will design your space, including decorative or structurally necessary retaining walls.

Assuming you know what you need, how do you choose who to work with? Like any home service provider, the key to hiring a lawn care specialist is reputation, references, and referrals—the three Rs. “If there’s a company that a lot of your neighbors are using, there’s probably a reason,” Jerden says. “People are happy with them, and they’re knowledgeable about land and soil conditions in your area. My recommendation is to keep as much of the service with one provider as possible. They know your house, your property, and your seasonal turf.”

Tom Dunn, owner of Dunn Lawn and Land in Webster Groves, says people should consider a company’s reputation, years in business, licensing and insurance, and financial standing. “Check the Better Business Bureau if you’re unsure, look at the projects they’ve done, and ask for references,” Dunn says. “A reputable company will be glad to have you talk to their clients.”

Connie Worzer, director of marketing for Chesterfield-based Land Design Services Inc., says Missouri requires individuals to be licensed before practicing landscape architecture. Her husband and business partner, Patrick Worzer, is vice president of the local American Society of Landscape Architects and a licensed architect himself.

Even full-service and lawn care specialists must be certified by the State of Missouri after passing a board exam. This certificate is renewed every three years, and inspectors visit work sites to ensure companies are operating with proper certification.

Other organizations landscapers may belong to include the Certified Builders Guild, the Home Builders Association, and the Associated Landscape Contractors of America.

Now for the all-important question: How much is all this going to cost? According to Jerden, a good rule of thumb is that it will cost three times as much to have someone else do it than doing it yourself. Naturally, you’ll want an estimate, but check the price for a quantifiable rationale—such as the square footage of your lawn, or the number of trees or shrubs the company will be servicing. Jerden cautions against going with a contractor who simply eyeballs your property and says, “It will cost this much.”


Dunn Lawn and Land employees are at their best in the spring.

For her part, Terrie Robbins says most people don’t understand how much money can be spent to have a beautiful yard. “But for us, the investment was so worth it,” she says. “We’ve got three ‘rooms’ in our garden: a Zen room, a structured French section, and a crazy garden with winding paths and flowers. We consider it an extension of our house.”


Holly O’Brien is a freelance writer based in St. Louis.
 

 

 


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