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INVESTING IN HEALTHCARE
Providing incentives for employees


By Brian R. Hook

Employers across the St. Louis region are starting to view healthy employees as an asset and are investing in healthcare programs to keep employees well, as a way to help control healthcare costs, boost employee productivity, and retain key talent.

This new perspective on healthcare is causing a shift in benefit structures toward programs that provide incentives to keep workers engaged in their healthcare decisions, says Steve Walli, president and CEO of UnitedHealthcare of the Midwest Inc., which covers more than 900,000 people throughout Missouri and southern Illinois.

“We want to work with our customers to improve the health and well being of their employees,” Walli says. He says UnitedHealthcare works with each customer to design a unique program. It also provides incentives to both employers and employees.

UnitedHealthcare will give customers a three percent premium reduction if the employer agrees to do four things, Walli says. The FIRST STEP is to introduce a wellness program, which is now a standard offering in every one of its healthcare products.

The SECOND STEP is for the employer to offer to employees, as an option, one of its consumer-directed plans, either health-savings accounts or health-reimbursement accounts, which are priced more attractively than traditional healthcare plans.

THIRD, UnitedHealthcare wants employees to fill out a health-risk-appraisal form. Walli describes this an early identification tool for new customers. “When they come over to us we might not see a claim for three months,” Walli says. “We can’t get them engaged in some of our clinical programs until we know more about them.”

Twenty percent of the population drives about 80 percent of healthcare costs, Walli says. But it is not the same employees or their dependants every year that drive costs. “What we really have to do is identify the people and intervene before it gets into a catastrophic situation. That’s why we are encouraging health-risk appraisals,” Walli says.

The FOURTH STEP to get the three percent premium reduction is for the employer to meet with UnitedHealthcare at least twice a year to track the progress of the program.

“We sold quite a bit of new customers effective January 1st on this new concept,” Walli says. “It speaks to the confidence of the programs that you can reduce costs.”

When these incentive-based programs were introduced nationally, businesses experienced a 1.8 percent to 2.5 percent savings range in total medical costs, according to UnitedHealthcare. Employees also experienced a $1,620 lower cost for healthcare.

To get employees involved, UnitedHealthcare offers a premium credit to members if they agree to complete a health-risk appraisal. Often employees get a credit in their premium of around $100, Walli says. Employers also offer up incentives.

Warren County R-II Schools offers the UnitedHealthcare plan to its 400 employees. For those who participate in the survey there is a chance to win a 32-inch, liquid-crystal-display, high-definition TV or five, $50 Nike gift certificates.

“I believe very strongly in preventive measures, and this includes wellness. For every dollar we invest in wellness efforts I expect to see a multiple dollar return,” says John Long, superintendent for the school district in Warrenton, Mo. “I have noticed an improved awareness of wellness as a concept. In addition, I have an ever-increasing number of employees who are taking the initiative to improve their personal wellness.”

St. Louis-based XTRA Lease LLC is also providing incentives for its employees. Each employee of the company, which manages a fleet of 125,000 vans, received a $100 incentive in their paycheck as a reward for filling out a health-risk assessment.

“Companies are promoting healthier lifestyles and are asking employees to be better healthcare consumers,” says Pamela Cherie, director of employee benefits.

“Wellness programs have become an important factor in lowering healthcare costs.”

PROVIDING BUSINESS & CAREER OPPORTUNITIES

Wellness programs are providing new business and career opportunities in the healthcare sector. “The growth of wellness programs has helped to fuel a new type of practice and career path in healthcare,” says Paul Esselman, vice president Cejka Search, a physician and healthcare executive search firm headquartered in St. Louis.

Esselman says that corporations that invest in keeping employees healthy are making an investment. “This has helped to create a new type of medical practice that delivers a pro-active form of medicine that includes helping executives with stress reduction and lifestyle choices, as well as standard preventive care,” he says.

One of these practices is the Clayton Sleep Institute. Dr. Joseph Ojile, founder and managing director, is working to get sleep screening included as a staple item in wellness programs. Ojile says sleep screenings are a cost efficient way to increase productivity and morale. “While sleep is not on the radar of most companies as an area to help control costs and boost productivity, sleep problems are usually fairly easily addressed,” he says.

“Wellness management and disease prevention are the important new trends in employee health. As these programs grow, the inclusion of counter-measures, such as sleep screenings, will be key in optimizing an employee’s health and productivity.”

Cost Increases for Health Benefits Levels Off

Total health-benefit costs rose by 6.1 percent in 2006, the same as the year before, to an average of $7,523 per employee, according to Mercer Health & Benefits LLC, headquartered in New York with offices around the world, including St. Louis.

This represents the third year employers reduced the rate of growth in costs, which hit a 12-year high of 14.7 percent in 2002 and slowed to 6.1 percent in 2005.

Cost shifting to employees was less of a factor in reducing health-benefit costs in 2006 than in past years, according to Mercer. Average deductibles, co-pays and out-of-pocket maximums, which rose rapidly from 2000–2005, showed only modest growth.

Enrollment in consumer-directed account-based health plans, the least expensive type of medical plan available, is increasing, Mercer reports. Employers also continued to add healthcare-management features in 2006—in particular, health risk assessments, now offered by 22 percent of all employers and 53 percent of large employers.
 

 

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Cover Story: Cultivating
St. Louis
Southwestern Illinois College
Baisch and Skinner Inc.

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Dr. Ganesh Kishore
City Grocers
Carl Hausmann
Andy Ayers, Riddle’s Penultimate Café and Wine Bar

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