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OUTSOURCING:
LONG-TERM BOOST
OR
SHORT-TERM DEATH?


By Bryan Bezold
RCGA Director of Research and Chief Economist


In the past year, it has been easy to find articles or news reports about American companies “outsourcing” or “offshoring” jobs to other countries. This phenomenon has been widely blamed for the slower than expected pace of job growth in the U.S. The debate seemed to almost boil over in February, when the chairman of President George W. Bush’s Council of Economic Advisers, N. Gregory Mankiw, made remarks to the effect that outsourcing jobs overseas would have a positive long-term effect on the U.S. economy.

Although Mankiw is a widely respected economist, he was assailed by critics. But liberal commentators have made similar remarks in the past. According to Robert Reich, former Secretary of Labor in the Clinton Administration, “Outsourcing does not reduce the total number of jobs in America.”

So it appears that we have two conflicting views. On the one hand, we see disturbing reports of companies cutting jobs—sometimes to move across the country or across the world. On the other hand, apparent experts of varying political stripes claim that this outsourcing isn’t a problem, but a long-term boost.

What is really happening?

Part of the vitriol surrounding the outsourcing debate stems from the fact that U.S. employment isn’t growing as fast as we’d like. Until the March 2004 employment report showed that the economy had added over 300,000 jobs, the economic recovery was doubted by many observers. And even though the recovery is underway, most major metropolitan areas—as well as the country overall—are still at employment levels far below their 2000 peaks.

During periods of weak economic growth, it’s easy to forget that business cycles have always been with us. But the reality is that outsourcing isn’t new. The U.S. economy has been the strongest in the world for decades because American businesses constantly strive to become more efficient. In many cases, companies accomplish this by selecting the parts of their businesses that are important—but not necessarily their specialty—and hiring an external firm to perform those tasks.

Many of us have worked at firms where, for example, a third party is hired to take care of payroll processing functions. A small company that employs a few people may not be as efficient at payroll processing as a large company that can reap the benefits of economies of scale. This logic is what causes small and medium-sized firms to hire lawyers or accountants on an as-needed basis, rather than retaining such expertise on staff. The firm can reinvest those savings into their primary business, either by purchasing new capital equipment, or hiring new workers.

So outsourcing isn’t new, but it has changed. As the economy has become more and more globally integrated, firms can compete for projects anywhere in the world. And, because of the relentless pace of innovation, yesterday’s specialized skill can become today’s cheap commodity. The result? When companies seek bids on work they decide to outsource, those bids can come in from around the world, not just from the local metropolitan area or state. Today, companies are able to outsource highly sophisticated or specialized work to places such as Bangalore, India.

A commonly-heard sentiment is that it is bad for the U.S. economy when firms outsource jobs to other countries. But that is by no means a certainty. Indeed, there are two absolute, irrefutable benefits to outsourcing. The first, as we’ve mentioned, is that firms that outsource work realize a cost savings, which can be used to hire more workers in other occupations or invest in more capital equipment so that workers can be more productive. In many industries, these savings are passed along to the consumer in the form of lower prices.

The second benefit is harder to visualize, but is nonetheless important. When jobs move overseas, they provide additional income in foreign countries. To some people that may seem like a net loss, but workers in foreign countries will spend that money—sometimes on goods exported from America, and maybe even St. Louis. After all, in 1998, St. Louis-area firms exported $4.8 billion worth of goods and services to foreign countries, including $124 million to China and $27 million to India.

Furthermore, it isn’t hard to find examples of outsourcing here in St. Louis that benefit the regional economy. Both QSAccess and Ascent Corp. are St. Louis-area firms that provide specialized IT services to firms which have no need for an IT staff. MRCT Benefits Plus, a Clayton-based company, provides human resource services to globally known St. Louis companies such as Anheuser-Busch Cos., Emerson, and Monsanto. In late 2000, Chesterfield-based Amdocs entered into a seven-year agreement with Nextel Communications to provide customer billing services. And, in 2001, GKN PLC, a British-based manufacturing firm, acquired former assets of the McDonnell Douglas Corp. so they could provide parts to The Boeing Company more efficiently. Because GKN could have chosen to supply Boeing with parts made from elsewhere in the nation—or the world—one could argue that GKN outsourced jobs to St. Louis.

 

 

 


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