Award Finalist
Mitch Murch's Maintenance Management Co.
Timothy Murch
Tim Murch and his father Mitch formed Mitch Murch's Maintenance
Management (MMMM) in 1978. His father retired in 1993 and Tim has
since grown the company into the largest janitorial contractor in
St. Louis with revenue of $27 million. MMMM provides cleaning services
to office buildings, school districts, manufacturing and industrial
facilities, as well as to Busch Stadium. With 1,700 employees, the
company serves 200 accounts with more than 350 buildings throughout
Missouri, Illinois and Indiana.
Murch's philosophy
is to provide quality cleaning with built-in supervision overseen
by qualified managers. As an industry leader, he directed the
foundation of a group of 25 janitorial contractors from across
the country to create the National Service Alliance (NSA). NSA
members combine their resources to compete for regional and national
contracts.
In a market
where technology may not seem significant, MMMM has developed
an interactive way for its clients to participate in the on-site
evaluations of MMMM's work. Palm pilots are used to perform inspections
to allow instant delivery of results to clients and to MMMM's
headquarters. (back)
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