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INVESTING IN THE REGION

By Debra Solomon Baker


DOUG MCCOY
store manager,
West County Nordstrom

‘Tis the season—for shopping, of course. It’s time to flip open the wallet, pull out the credit cards, and unload a portion of that end-of-the-year bonus on holiday surprises: a suede dress for Mom, a necklace for Sister, and, who knows, perhaps even a fur-lined hat for Grandpa.

Doug McCoy understands the holiday frenzy better than most; after all, he has been in the frontline for the past ten years.

McCoy, now store manager at the West County Nordstrom in
St. Louis, began his career as a salesperson at the company’s Woodfield store in Chicago in 1995 and worked his way, rung by
rung, up the ladder of this $7.1 billion company.

Nordstrom, a fashion specialty retailer, offers shoes, clothing, and accessories for men, women, and children.

For McCoy, becoming the store manager in 2004 marked a professional highlight. He knows that Nordstrom is “the” place to go for those who love fashion.

Above all else, McCoy believes that it is the quality of the Nordstrom employee, of which there are more than 400 locally, that distinguishes this retailer from the others.

“We have great employees who know the product we sell and who love to serve customers.”

McCoy enjoys helping these employees pursue their goals.

“Nordstrom believes in promoting from within—I’m an example of that philosophy. It’s so exciting and rewarding as a manager to help others as they build their career.”

McCoy originally hails from West Lafayette, Ind., but he and his wife Natalie, the U.S. Market Manager for Clintec Nutrition (a division of Baxter Healthcare), and their three children are enjoying St. Louis. Recently, McCoy cycled along the foothills of the Ozarks as part of “Ride for Relief,” a 100-mile bike ride to raise money for the Nordstrom West County United Way Campaign.

McCoy was very active in the civic community in Indianapolis just before his move to St. Louis, including serving on the board of directors of the Indy Chamber.

McCoy has been thrilled to see the positive response that Nordstrom has received from the St. Louis community. He expects to work on building even more relationships in 2006.

“We want to offer the best shopping experience possible, with compelling merchandise that gives people a reason to come in and shop,” McCoy says.

LEADERSHIP CIRCLE INSIGHTS

what was your most significant professional accomplishment in 2005?



“Being named President of the highest ranked comprehensive university in the St. Louis region and the twenty-second ranked university in the Midwest, according to U.S. News and World Report.”

John E. Neal, Ed.D.
president,
Maryville University of Saint Louis




“Definitely serving as Chairman for this year’s United Way Campaign and making our goal in such a challenging environment! I’m proud of the efforts of our community and of WWT’s United Way team that made this goal a reality, because, as a result, we are now able to help millions of people live better lives.”

Dave Steward
chairman,
World Wide Technology Inc.



“One of Bunge’s core values is farmer/customer focus—a value we believe is a source of strength for the company as we connect growers with food companies. Over the past year, we have worked to broaden our customer focus to include an awareness of consumer trends like obesity and food safety to better help our customers meet these demands. As we look ahead, we want to drive this understanding deeper into our corporate culture.”

Carl Hausmann
President and CEO,
Bunge North America


For more information on the Leadership Circle, please contact John Diefenbach, vice president-membership, (314) 444-1184 or jdief@stlrcga.org.
 

 

 


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