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Matt Matthews, president & CEO, Crown Vision Centers

CROWN VISION CENTERS

By Linda F. Jarrett

From a small optical business in downtown Alton, Ill. to a growing force in the optical industry, Crown Vision Center continues to expand with its new laboratory facility that opened last July in Wood River, Ill.

President and CEO Matt Matthews says that this move took the laboratory from its downtown Alton, Ill. location, which is the company headquarters. “This building is our optical lab and production facility for manufacturing prescription eyewear. We manufacture approximately 60,000 pairs of eyeglasses a year.”


Crown Vision Centers manufactures approximately 60,000 pairs of eyeglasses a year.

The company tripled its space from 4,000 square feet to 12,000 when it moved into the Enviro-Way Business Park.

“To give credit where credit is due,” Matthews says, “the City of Wood River did an excellent job of putting incentives together that allowed us to locate in the business park. The park has been here for six years, and the building we acquired was a shell.”

They now have a $1.2 million facility sitting on 5.5 acres of land. “This additional space gives our company a more efficient layout for manufacturing and production,” Matthews says. “We plan to eventually put our operations center there as well. Then we would have all our office functions in one location.”

Besides space, the facility also increased its employee count from thirty to forty, the majority of whom are from southwestern Illinois.

According to Vision Monday, a publication of Jobson Medical Information, a specialty healthcare communications, publishing, and medical education company, Crown Vision Center now ranks 29th out of 50 “Optical Retailers Ranked by U.S. sales in 2005.”

In 2004 Crown Vision had $18.5 million in sales and ranked 32 out of 50 leading optical retailing companies. In 2005, they moved up to 29 with $19.5 million in sales.

“Our philosophy,” he says, is “affordable eye care and every day low prices in materials, glasses and contacts.” Matthews says that Dr. Robert Handelman started the business in 1961. “He operated it successfully for over 30 years in a single location by taking care of his customers and charging reasonable prices. The current management team has been with the company for 15 years and has seen the company grow from a single large group practice location in Alton, Ill. to 25 primary eye care centers in the St. Louis Metro area and mid-Missouri. We basically took this doctor’s concept and opened in convenient, accessible locations in the St. Louis metropolitan area.  

We were assisted along the way by partnering with the health insurance companies in the greater St. Louis area. They liked the fact that we had market-wide coverage with our locations, owned and operated all our sites for the sake of consistency, and were accustomed to providing services at affordable levels to our customers. We’ve also put together a managed care panel of eye care providers in southern Illinois and south Missouri, so we have some outside independent doctors that send us their work.

Formerly known as Crown Optical, the company changed its name to Crown Vision Centers last March as a way to inform new and old customers that their company not only sells eyewear, but also is an integrated full-service eye care center. “We work with over 20 optometrists and three ophthalmologists,” Matthews says. “These professionals perform eye exams, evaluate eye health and diagnose and treat ocular diseases. A large part of Crown Vision’s business is also refractive surgery (LASIK) and cataract surgery.

With the aging of America, Matthews says that present and future “baby boomers” are interested in eye health. More and more people in their 30’s, 40’s and 50’s are coming in for regular eye exams to make sure that they do not have eye health problems further down the road.

“One reason” he says, “is that they are taking care of elder parents or other relatives and see the effect of latent eye conditions like glaucoma, macular degeneration and cataracts.” This clientele is also excited about new trends in eyewear.

“This business is part medical and part fashion,” Matthews says. “The new lens technology enables people that have higher prescriptions to get lens that are thinner, not the coke bottle glasses of old.

And no way will “Boomers” be caught in bifocals with the obvious line. The no-line lenses allow the sight-challenged to see and be fashionable at the same time.

Crown operates 25 primary eye care centers and a laser vision correction center; 23 in the St. Louis Metro Center, one in Jefferson City, Mo., and one in Columbia, Mo. The laser vision correction center is in Creve Coeur, Mo. 
 

 

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